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How to Manage a Small Law Firm

Managing a law firm isn’t easy – no matter its size. Whether you’re running a small to medium-sized enterprise or a full-blown organisation, there are particular sets of challenges that all law practices face. Of course, what we are referring to is profitability. Regardless of your law firm management strategy, the ultimate goal is to drive profitability.

Running a small law practice takes dedication and discipline across a number of areas. The most important one is ensuring a happy client base that feels assured in your dedication and expertise. With the strategies we’ve laid out below, your company can ensure quality services while focusing on what your team does best: winning cases. 

Law firm admin

Helpful Law Firm Management Strategies: 

Establish Process and Procedure Manuals

Efficient processes can help your law firm grow, increase its productivity, and therefore its profits. Strong systems and procedures can produce uniformed results and can reduce the risk of any issues arising through miscommunication or wrongdoing. For example, the same process should be followed in terms of time tracking and invoicing to mitigate the risk of incorrect payments or unbalanced accounts. 

Having these procedure manuals will also save your firm time in training new employees. For new hires, a successful onboarding process makes it easier for them to master your firm’s operations and norms. In other words, it saves you and your staff time while freeing up your schedule to focus on money-making matters. 

Explore Time & Money-Saving Options

In any business, saving money is crucial to its success. A great way to save money is to take note of the smaller costs that add up while monitoring your time input versus its income output. Ultimately, the time spent by your employees should be generating billable hours or at least contributing to a winning client service. 

A perfect example of a time and money-saving option that many law firms face is the cost of going to the courthouse. When you have to deliver a document to the courthouse, how long is the drive there and back? How much work could have been accomplished during this time? When these factors are taken into consideration, it may be cheaper in the long run to hire a courier. 

Other money-saving options include:

  • Negotiating your rent
  • Hiring part-time staff
  • Stocking basic office supplies 

Utilise Office Organisation 

Staying organised is an obvious tip in law firm management. Utilising tactics such as client scheduling, task delegation, and efficient prioritising can guarantee that the whole team stays on the same page and that the goals for your firm are clear. 

Furthermore, it’s important to establish a proper system when it comes to filing important documentation. From mail to client notes and formal proposals, these need to follow a structured method of categorisation that can easily be accessed by all in the office. A simpler way to stay organised is to use a law firm software that automates these systems for you without risking losing any client data. 

Law firm management software

Promote a Healthy Office Culture

A positive work environment will have a huge impact on how your law firm operates. When clients walk into your office, they can feel the positive energy that will make them feel more comfortable and confident in your services. It can also make for a more productive work ethic. 

Positive office culture can be achieved by:

  • Holding monthly or weekly team meetings to check-in with everyone
  • Remembering that balance is key and can promote productivity  

Be Strategic 

Building your client base is an integral part of managing a small law firm. As a law firm owner, there should always be a strategic business plan in place that keeps your firm moving in the right direction. Streamlining your workflow and regularly updating your database can ensure maximum efficiency in generating a stronger client network. 

Invest in Technology

A smaller practice can use law firm software to stay ahead of their competitors – big and small-scale. Automating a practice with small law firm software is considerably more challenging at larger firms where programmes aren’t optimised for automation or for the larger number of staff. This can be a strong tool in ensuring your law firm’s success by increasing your efficiency rates.

Law firm management software

Final Thoughts

With these strategies in mind, the best way to manage your company is by utilising a small law firm software. Platforms such as Amberlo can boost productivity and grow the high-performance practice you desire. 

Learn more about what Amberlo can do for you or how your law firm can benefit from it, drop us an email at info@amberlo.io or have a look at our website www.amberlo.io

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3 Strategic Steps To Enhance A Better Client Experience At Your Law Firm

Business leaders in the legal industry are talking about their customer experience these days. Delivering exceptional client experience should be the key strategic goal of any law firm. Sounds good on paper, yet, the research shows that it doesn’t happen all the time. Unfulfilled expectations eventually result in client complaints and low client retention levels. So, let’s quickly go through 3 simple steps you can take to create a better client experience at your law firm and set yourself from the crowd.

Setting the Bar High

The Transparency Rules require publishing prices for certain types of work. Although, many law firms still struggle about this issue, as price sensitive clients might be undercut by the competitors, intentionally offering lower prices. Even though this might seem like a real threat, always evaluate yourself objectively, and do not allow fear to interfere with your pricing strategy.

Embracing Continuous Improvement

Contrary to popular belief, many types of research show that pricing is not the main differentiator in the world of law – service quality and lawyer’s expertise play a critical role. In order to succeed, every law company must build strong relationships—with employees, customers, and technology. Because technological advancement and innovation have been two of the most crucial trends driving change in the legal sector recently – they are critical for law firms intent on growing and remaining competitive in an evolving industry. And of course, a firm-wide focus on continuous improvement is essential – especially in a risk-averse industry – as the digital revolution creeps into all parts of how we work. All innovative law firms invest in a client-centric approach and always remember why they’re in business: to help their clients.

Understanding the Power Game

Your clients carry tremendous power: they are the decision makers when it comes to choosing a law firm. Actually, it is five times more likely that they will engage the services of a firm they know is delivering outstanding client experience. Thanks to legal technology, now lawyers can do things they never could otherwise and ensure that their clients have the best possible experience throughout their case, from start to finish. It can help you streamline intake, stay in touch with your client, and automate follow-up during the process and after you have closed the file. Because, today’s legal clients are accustomed to interacting and collaborating online, whether it’s on social networks, or with their banks. They expect the same convenience from their lawyers.

The pressure to fulfill your clients’ expectations can be tough, but it’s essential to improve the client experience constantly, in order for the law firm to keep successfully growing. Luckily, three simple steps – embracing value-based pricing, continuous improvement, and automatizing part of your daily tasks – will allow you to offer enhanced client experience and stay at the forefront of competition. Happy clients refer your firm to others, and it isn’t that hard to make sure this happens. It’s just a matter of providing your clients with excellent customer service. And legal technology is a great, fast way to do this.

Learn more about what Amberlo can do for you or how your law firm can benefit from it, drop us an email at info@amberlo.io or have a look at our website www.amberlo.io

Have a nice day!

Amberlo team

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What Does ‘The Cloud’ Actually Mean and Why You Should Care?

Many times in our lives, we have been surprised at how things can change in an instant. Usually, that moment is entirely unexpected. Sometimes these events rock your world, leaving you rebuilding everything you believed you had.  Sometimes they just devastate a slice of your life. And sometimes, the effects materialize over time like slow-moving cancer.  No matter the pattern, change is the inevitable result.  On the 20th of June, at 4 p.m. we had a ‘meeting’ with lightning, which resulted in the fire at Amberlo office. That took about .001 seconds. Our security system, along with the internet, was immediately gone… It’s a blessing, no one was injured in the fire, but it had disrupted two buildings. Lithuanian firefighters did a fantastic job working the area to contain the fire.

It is nearly impossible to provide 100% protection to sensitive electronics from a direct lightning strike but insured expensive electronics can be replaced, after all. However, the data can’t be replaced or restored unless you store all your data in the cloud. Thankfully, all our data have been stored in cloud-based servers – that’s the only way to prevent irreparable damage. Knowledge for any disaster can be applied to all and our disaster shows why you should use cloud-based software. And let’s be clear here. Next time you hear “cloud,” instead of thinking of it as a confusing term usually applied to things that use the Internet, think “distributed computing” instead. That is why, instead of storing data in the device, a lot of people these days use the cloud storage. Because it really is one of those technologies that changes absolutely everything.

Amberlo Team

www.amberlo.io

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Amberlo has earned ISO 27017 Cloud Services Security and ISO 27001 Information Security Management Certificates

What’s the big deal? Well, it is not just a big deal, it is kind of a HUGE deal. During the past months, Amberlo has achieved the ISO 27001 and ISO 27017 certifications. We value confidential and careful handling of sensitive information highly and we wanted to have this confirmed by an independent party. Besides the fact that we are using the worlds most advanced cloud infrastructure provided by Amazon, we as a company was recently recognized for applying best practices to ensure Amberlo security. So the ISO 27001 and ISO 27017 certifications are all about information security. Customers can always be sure that personal and company data are treated confidentially. So you never have to worry about sensitive information leaking out or being misused. Kudos to our devops and engineering teams doing a great job for protecting our client data.

If you have any inquiries and would like to know more about what Amberlo can do for you or how your law firm can benefit from it, drop us an email at info@amberlo.io or have a look at our website www.amberlo.io

Have a nice day!

Amberlo team

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Great success of the LEGALTECH@VILNIUS 2019 conference

As you all know the LEGALTECH@VILNIUS 2019 conference took place on the 27th of May in Vilnius. The conference guest of honor – attorney at law, startup consultant, Chicago-Kent College of Law, Chief Legal Officer of CompTIA, prof. Dan Liutikas – shared his insights on how to boost the legal tech sector in Lithuania. He emphasized what technology can and should do is free lawyers up from mundane, repetitive, labor-intensive tasks and allow them to focus on higher-value work. But as long as there is human society there will always be a role for the human lawyer because good communication skills are vital to a successful, rewarding practice.

High-level speakers such as an MRU prof. Lyra Jakuleviciene, Elijus Čivilis (the vice-minister at Ministry of Economy of Lithuania) and prof. dr. Rima Ažubalytė (judge of the Supreme Court of Lithuania) set the tone for the rest of the day as participants discussed legal, technical issues and ideas around how to build a better legal system. All speakers encouraged lawyers to be innovative and improve legal-service delivery for everyone, from legal organizations, courts, and corporate legal departments to law firms, using modern legal technology. Because legal technology has the potential to do the following:

  • save time and costs for you and your clients;
  • increase productivity;
  • improve access to clients (and vice versa);
  • improve work quality;
  • grow your business.

 

All in all the conclusion was that technology will change the way lawyers work. It will change clients’ expectations and demands of a lawyer. It will also change what the client is willing to pay for.  Because in an era of technological disruption, being open to new ways of doing things has become a source of competitive advantage. Those savvy law firms and new entrants to the market that have stepped up to the technology challenge will essentially be able to write their own future. And who can ask for any more than that?

If you have any inquiries and would like to know more about what Amberlo can do for you or how your law firm can benefit from it, drop us an email at info@amberlo.io or have a look at our website www.amberlo.io

Have a nice day!

Amberlo team

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We are members of INSOL Europe 🎉

We are proud & excited to be among the newest members of INSOL Europe! INSOL Europe with its 1200 members is the largest European organization of law professionals (bankruptcy administrators, lawyers, judges, credit insurers, bankers, accountants et. al.) who specialize in insolvency, business reconstruction, and recovery. Here at Amberlo, we are passionate about bridging technology gaps across the Globe Law Society and empowering lawyers to drive their business effectively and efficiently. Because we live in a world where efficiency is the key to success. We have access to some of the most incredible technologies out there, and with claims that lawyers are falling behind with tech, it might be time to bring your legal firm up to speed with some of the amazing tech tools out there. So if you’re usually up to your elbows in your legal business’ – literally or figuratively – and you’d rather focus on working in smarter, more innovative ways, we’re here to help you. Because we’re committed to maximizing value for our clients around the world!

Click here to learn more about how Amberlo can benefit your law firm.

Want to find out more about INSOL Europe? Click here.

Have any questions for us? Let’s do it here.

Amberlo team,

https://www.amberlo.io/

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Amberlo’s mobile app, because time matters

We know that lawyers today are under more pressure than ever to add value to customers and be trusted advisors. And while we can’t do your job for you, we can help all lawyers be more productive. So we’ve been working hard and Amberlo’s mobile app is on the way! With the newly designed mobile app, iOS and Android users will review, add, and update matters, contacts, tasks, calendar and everything that matters on the go. You will be able to capture every billable moment by tracking them on the spot and assign it to specific matter or client. In short, you’ll have real-time access to the same information that you see in the office, but organized for getting work done in those precious free moments when you’re between customer meetings or waiting for a flight—even when you’re in line for coffee. Stay tuned!

https://www.amberlo.io/

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Amberlo excited to announce strategic partnership with JurisLive

Wednesday 27, March, Amberlo has signed an exclusive cooperation agreement with JurisLive to extend its product line using Amberlo technology in order to ease the day-to-day routine of legal professionals all over the world. The partnership guarantees JurisLive exclusivity for sales on the French and the UK market.

Strong groundings within the Legaltech industry

Amberlo has been working on cloud software since 1999 and has officially launched its first cloud-based management law solution in 2008. It is with a high level of trust that law firms have been getting technological solutions from Amberlo. The association between JurisLive and Amberlo results from close cooperation with law professionals. Indeed, both companies have been created by lawyers for lawyers, so each solution is specialized based on the daily needs and issues addressed by them.

Amberlo’s mission to empower legal professionals with the right legal practice software choice at the right time, because we believe empowered and connected law professionals can deliver great results. This cooperation, along with the previous launch of Jurislive Collaboration, makes Jurislive, a legal solution provider for law firms supporting all services from management of cases with direct messaging to invoicing at an affordable cost and strengthens its position on the LegalTech market place. 

Jurisglobal international network, with offices in 12 countries, understands the issues lawyers who engage in cross-border work face every day. Therefore, Jurisglobal has partnered with JurisLive and now Amberlo to provide the best solutions for its members and its clients internationally.

Amberlo and JurisLive share the vision to overcome challenges faced by legal professions today while remaining a trustworthy software company in the Era of Big Data.

This partnership aligns with our core strategy on many fronts and can help provide our mutual customers with greater insight to make more informed decisions across the law organization.

Because Amberlo is designed to progress.

Click here to learn more about how Amberlo can benefit your law firm.

https://www.amberlo.io/

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